patient care

Palliative Care

When patients are seriously ill, their quality of life suffers due to pain and other symptoms caused by their disease or the side effects of treatment. This could be a temporary situation they must endure until they recuperate, or one that will continue to worsen as their health declines. In either case, their quality of life can be greatly enhanced through palliative care.

Palliative care focuses on pain and symptom management and also helps patients and families better understand their health condition and care options. Unlike hospice care, which provides comprehensive care for patients who are expected to die within six months or less, palliative care is a short-term consultation service for anyone with a serious illness.

Sincera – Supportive Care and Symptom Relief™ which is a separate program for people NOT on hospice, was established by Hospice in 2008 and has served hundreds of people since then.

Who can benefit from a Sincera consultation?

Patients with advanced chronic illnesses such as cancer, heart disease, lung disease, and neurological disorders have sought — and received — relief from our program. In fact, 94% of those surveyed said Sincera’s interventions made a significant improvement in the way they feel! Sincera has great expertise in managing:

  • Nausea
  • Shortness of breath
  • Constipation or diarrhea
  • Anxiety or depression
  • Bone, muscle, tissue, nerve, or tumor pain
  • Spiritual or emotional concerns
  • Any other debilitating symptoms

How can you request a visit?

The consultation service requires a referral from your primary care physician or specialist; however, if you contact us directly, the Sincera team will work with your doctor to obtain the referral on your behalf. Following the referral, an advanced practice nurse will visit you in your home to assess your needs. She will work with Sincera’s physicians to determine the best way to control your pain or other symptoms and will then make a recommendation to your physician. She will write any necessary prescriptions, but your own physician will continue to manage your care.

The Sincera nurse will automatically follow up with you via phone several times after the initial consultation and will visit again, if needed, to re-evaluate symptoms and your response to treatment. Additional recommendations would then be shared with your physician so he or she can make any necessary changes to your care plan.

What are the costs of a consultation?

Medicare and most commercial insurance plans will cover the cost of Sincera’s consultation service, just as they would other medical treatment. You will be billed for the percentage of the fee your insurance requires you to pay. Remember, if you are enrolled in an HMO, you may need pre-authorization. Medicaid patients will receive the service at no cost to them. Fees for anyone without insurance will be based on ability to pay; no one will be turned away due to the lack of financial resources.

Call us!
For more information on the program, or how to speak with your physician about a referral, please contact Sincera directly, weekdays,
from 8:30 am to 5:00 pm at 419-931-3440.



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