patient care

Palliative Care

When patients are seriously ill, their quality of life suffers due to pain and other symptoms caused by their disease or the side effects of treatment. This could be a temporary situation they must endure until they recuperate, or one that will continue to worsen as their health declines. In either case, their quality of life can be greatly enhanced through palliative care.

Palliative care focuses on pain and symptom management and also helps patients and families better understand their health condition and care options. Unlike hospice care, which provides comprehensive care for patients who are expected to die within six months or less, palliative care is a short-term consultation service for anyone with a serious illness.

Sincera – Supportive Care and Symptom Relief™ which is a program for people NOT on hospice, was established by Hospice in 2008 and has served thousands of people since then.

Learn more about Sincera palliative care through this short video:

Who can benefit from a Sincera consultation?

Patients with advanced chronic illnesses such as cancer, heart disease, lung disease, and neurological disorders have sought — and received — relief from our program. In fact, 94% of those surveyed said Sincera’s interventions made a significant improvement in the way they feel! Sincera has great expertise in managing:

  • Nausea
  • Shortness of breath
  • Constipation or diarrhea
  • Anxiety or depression
  • Bone, muscle, tissue, nerve or tumor pain
  • Spiritual or emotional concerns
  • Any other debilitating symptoms

How can you request a visit?

The consultation service requires a referral from your primary care provider or specialist; however, you can contact us directly and the Sincera team will work with your provider to obtain the referral on your behalf. Following the referral, an advanced practice nurse will visit you in your home, nursing home, hospital room or at our consultation office to assess your needs. She will work with Sincera’s physicians to determine the best way to control your pain or other symptoms and will then make a recommendation to your provider. She will write any necessary prescriptions, but your own provider will continue to manage your care.

The Sincera nurse will follow up with you via phone after the initial consultation and will visit again, if needed, to re-evaluate symptoms and your response to treatment. Additional recommendations would then be shared with your provider so he or she can make any necessary changes to your care plan.

What are the costs of a consultation?

Medicare and most commercial insurance plans will cover the cost of Sincera’s consultation service, just as they would other medical treatment. You will be billed for the percentage of the fee your insurance requires you to pay. Remember, if you are enrolled in an HMO, you may need pre-authorization. Medicaid patients will receive the service at no cost to them. Fees for anyone without insurance will be based on ability to pay; no one will be turned away due to the lack of financial resources.

Call us!
For more information on the program, or how to speak with your provider about a referral, please contact Sincera directly, weekdays,
from 8:30 am to 5:00 pm at 419-931-3440.



Is It Time?

Suggested Reading

Life after Loss: A Practical Guide to Renewing Your Life after Experiencing Major Loss

By Robert Deits

All Kinds of Love: Experiencing Hospice

By Carolyn Jaffe and Carol H Erhlich

Bereaved Children and Teens: A Support Guide for Parents and Professionals

By Earl Grollman

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"Our family member's entire hospice team was professional, respectful, and caring! They afforded us the ability to keep her at home until the end, which was very important to her. We could not have done that alone. Our family is very grateful for them all!"