Federal and state laws give you the right to have your health care complaints heard, reviewed and resolved. Please direct any complaints about Hospice of Northwest Ohio to the following:


President / CEO, Rick Russell
Hospice of Northwest Ohio:    


Ohio Residents:        Ohio Department of Health Complaint Line
                                   800-342-0553, Medicare-Certified Organizations
                                   800-669-3534, State -Licensed Organizations


Michigan Residents:  Michigan Department of Licensing & Regulatory Affairs

Mail:    Bureau of Health Care Services
                                 Health Facilities Division
                                 PO Box 30664
                                 Lansing, MI 48909

     Complaint Hotline: 1-800-882-6006     Phone: 517-241-4712


For concerns specifically about patient safety or quality of care, please contact The Joint Commission:


Mail:                         Office of Quality Monitoring
                                  The Joint Commission
                                  One Renaissance Boulevard
                                  Oakbrook Terrace, IL 60181

Phone:                        Main:                   1-800-994-6610
                                   Customer Service:  1-630-792-5800



Hospice of Northwest Ohio complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Please refer to the full statement in English and information for those with Limited English Proficiency here.



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