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Quality Data

Here are some of the ways we measure up.

Favorable Rating of Patient Care

In quality studies of more than 1,000 hospices, conducted by an independent source, 87.3% of Hospice of Northwest Ohio respondents gave our care a 9/10 rating (on a scale of 1 – 10, with 10 being highest) vs. a national average score of 83.6%.

89.4% said they would “definitely” recommend Hospice of Northwest Ohio vs. 84.5% nationally.

Specially Certified Staff

In 2016, 71% of our eligible clinical staff – including nurses and aides – were specially certified in hospice and palliative care. This compares to a 34% average nationwide, as reported in 2015 survey results from the Hospice and Palliative Nurses Association.

Dedicated Hospice and Palliative Care Physicians

Unlike many area hospices who have a part-time medical director, Hospice of Northwest Ohio has six physicians and six advanced practice nurses on staff whose careers are fully devoted to end-of-life care.

Robust Bereavement Program

Hospice of Northwest Ohio has five specially trained and credentialed bereavement counselors who offer a wide array of services. This compares with other agencies who fulfill their Medicare requirement to provide bereavement programming by simply handing out literature or providing limited counseling.

Integrated Volunteer Program

In 2016, 10.8% of our hospice service hours were provided by highly committed volunteers. This far surpasses the Medicare requirement of having a minimum of 5% of service hours delivered by volunteers.



Is It Time?

Suggested Reading

Dying Well: Peace and Possibilities at the End of Life

By Ira Byock, M.D.

Who Will Feed My Goldfish?

By Denien Vittorio Wilde

Final Gifts: Understanding the Special Awareness, Needs, and Communications of the Dying

By Maggie Callanan and Patricia Kelley

View More Suggestions

"Hospice provided the support we needed to keep our mom at home until the end. The security of knowing someone was always a phone call away made a difference and I called a lot. We were never alone. Thank you. "