“I have experienced hospice care for three family members. Without a doubt, the care from Hospice of Northwest Ohio was the best. I can't thank you enough.”
Quality and Satisfaction Among the Best in Nation
Hospice of
- Pain managed within 48 hours of receiving care - 95%
- Family would recommend us to others - 100%
- Nausea controlled within seven days of admission - 93%
Data taken from Hospice of
Satisfaction with Level of Care and Services Received
Patients or families received right amount of:
| Hospice of NW Ohio | Ohio | National | |
| Pain medication | 94% | 94% | 93% |
| Help with patient's breathing | 96% | 94% | 95% |
| Help with feelings of anxiety / sadness | 93% | 92% | 91% |
| Emotional support prior to patient's death | 97% | 96% | 95% |
| Emotional support following the patient's death | 93% | 94% | 93% |
| Information on dying process | 92% | 87% | 86% |
Results taken from national satisfaction surveys, which study local, state and national
quality data.
Satisfaction / Success of Palliative Care Consultation Service
This program assists community physicians in managing the pain and symptoms of seriously ill patients not on a hospice program.
- Would recommend this program to others - 100%
- Patient satisfaction with our recommended interventions for pain, nausea, breathlessness, anxiety or the side effects of treatment - 97%
Data taken from Hospice of
Staffing and Expertise
While most area hospices have a part-time medical director, Hospice of Northwest Ohio has a whole team of medical professionals on staff, including:
- 7 physicians and 2 advanced practice nurses whose careers are fully devoted to hospice and palliative care; all of the physicians are board certified in hospice and palliative care.
- 1 full-time clinical pharmacist who specializes in pain and symptom management, and is available 24/7 to assist the medical and nursing staff.
- 300+ nurses and aides, 43% of whom are certified in hospice and palliative care, compared to a national staff certification average of 20%.
If you have any questions or would like more information about Hospice of Northwest Ohio’s quality and satisfaction results, please contact Katie Perkins, Director of Quality and Compliance.