Hospice of Northwest Ohio strives to provide excellent care and service. To assure we measure up, we voluntarily submit to rigorous reviews and are accredited by the Joint Commission. In addition, we constantly monitor overall quality and satisfaction results, comparing our performance to those of other high-quality hospices throughout the state and nation.

• Pain managed within 48 hours of receiving care  -  100%
• Family would recommend us to others  -  99%

Data taken from Hospice of Northwest Ohio surveys; these scores surpass national results.

  

Satisfaction with Level of Care and Services Received

Patients or families received right amount of:

• Pain medication  -  97%
• Information regarding medications  -  96%
• Help with patient's breathing  -  96%
• Help with preventing patient's constipation  -  100%
• Help with feelings of anxiety / sadness  -  95%
• Home medical equipment, delivered on time  -  100%
• Emotional support prior to patient's death  -  98%
• Emotional support following the patient's death  -  96%
• Information on dying process  -  95%

Data taken from Hospice of Northwest Ohio surveys; in every category listed above, our scores surpass state and national results.

 

Satisfaction / Success of Palliative Care Consultation Service

This program assists community physicians in managing the pain and symptoms of seriously ill patients not on a hospice program.

• Patient satisfaction with our recommended interventions for pain, nausea, breathlessness, anxiety or the side effects of treatment  -  99.9%
• Would recommend this program to others  -  99%

Data taken from Hospice of Northwest Ohio surveys.

 

Staffing and Expertise

While most area hospices have a part-time medical director, Hospice of Northwest Ohio has a whole team of medical professionals on staff, including:

• 8 physicians and 1 advance practice nurse whose careers are fully devoted to hospice and palliative care; 7 of the physicians are board certified in hospice and palliative care.
• 1 full-time clinical pharmacist who specializes in pain and symptom management, and is available 24/7 to assist the medical and nursing staff.
• 300+ nurses and aides, 47% of whom are certified in hospice and palliative care, compared to a national staff certification average of 20%.

 

If you have any questions or would like more information about Hospice of Northwest Ohio’s quality and satisfaction results, please contact Marian Silverman, Director of Clinical Services.