Compliance

Federal and state laws give you the right to have your health care complaints heard, reviewed and resolved.
Please direct any complaints about Hospice of Northwest Ohio as follows:

 

Executive Director, Judy Seibenick
Hospice of Northwest Ohio:                 jseibenick@hospicenwo.org

 

Ohio Residents:          Ohio Department of Health Complaint Line
                                  800-342-0553, Medicare-Certified Organizations
                                  800-669-3534, State -Licensed Organizations

 

Michigan Residents:   Michigan Department of Community Health Complaint Line
                                 800-882-6006, Medicare-Certified Organizations
                                 (During weekends and holidays, leave a message and someone will call you back.)

 

For concerns specifically about patient safety or quality of care, please contact The Joint Commission:

Email:                         complaint@jointcommission.org

Mail:                           Office of Quality Monitoring
                                 The Joint Commission
                                 One Renaissance Boulevard
                                 Oakbrook Terrace, IL 60181