Here are some of the ways we measure up.
Favorable Rating of Patient Care
In quality studies of more than 1,000 hospices, conducted by an independent source, 87.3% of Hospice of Northwest Ohio respondents gave our care a 9/10 rating (on a scale of 1 – 10, with 10 being highest) vs. a national average score of 83.6%.
89.4% said they would “definitely” recommend Hospice of Northwest Ohio vs. 84.5% nationally.
Specially Certified Staff
In 2016, 71% of our eligible clinical staff – including nurses and aides – were specially certified in hospice and palliative care. This compares to a 34% average nationwide, as reported in 2015 survey results from the Hospice and Palliative Nurses Association.
Dedicated Hospice and Palliative Care Physicians
Unlike many area hospices who have a part-time medical director, Hospice of Northwest Ohio has seven physicians and seven advanced practice nurse on staff whose careers are fully devoted to end-of-life care.
Robust Bereavement Program
Hospice of Northwest Ohio has five specially trained and credentialed bereavement counselors who offer a wide array of services. This compares with other agencies who fulfill their Medicare requirement to provide bereavement programming by simply handing out literature or providing limited counseling.
Integrated Volunteer Program
In 2016, 10.8% of our hospice service hours were provided by highly committed volunteers. This far surpasses the Medicare requirement of having a minimum of 5% of service hours delivered by volunteers.